Shipping policy

How we deliver your snacks

Last updated: 25 October 2026

We pack your order fresh and send it to your door. Here is how delivery works.

Where we deliver

We deliver only to the pincodes we serve. Type your pincode at checkout and we tell you straight away whether we deliver there. If we don’t yet, you can’t place the order, so you are never charged for something we can’t send.

Delivery fee

A delivery fee is added to every order and shown in your basket before you pay. It can differ by area. From time to time we run offers, such as free delivery, which you can pick under “Apply a coupon” in your basket. Any offer applied shows as a saving in your order summary.

How long it takes

The estimated delivery for your pincode is shown at checkout. Orders are packed once they are confirmed, and you see the status on your order page: confirmed, packed, on the way, delivered. We email you when your order is on its way and when it is delivered. Delivery times can change with weather, festivals and road conditions, and we will tell you if your order is going to be late.

Delivery address

Please give a complete address with your flat or house number, street, landmark and pincode. A Google Maps link helps our rider find you. We are not responsible for delays or failed deliveries caused by an incorrect or incomplete address or because nobody was available to receive the order.

Checking your order

Please check your parcel when you receive it. If it is damaged, leaking or not what you ordered, follow the steps in our Refunds and cancellations page.

Questions about this page? Write to us.